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Service

What does customer service mean?
“Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.”

Personalized customer service
To achieve the customers expectation it is important up front to know exactley what our customer want and need.  Each rider is unique and therefore a personalized approach is the only right one. If you contact RPM Europe  you deal directley with our suspension professionals who will do there upmost to understand your situation and personal needs.

After-sales service and support
After you have purchased from RPM Europe, the service doesn't stop. We know from experience that people still have questions about the adjustments, installation or fine tuning. Our team of professionals is available to answer any questions you might have. We also attend selected events/races in Europe where you are welcome to meet our technicians.

Race-Service
RPM Europe provides there customers also race-service if possible. For more infromation on this topic please send us an e-mail to sales@rpmeurope.com








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